Privacy Notice

Marianne Cottin, PhD, based in Chile, is the controller of your personal data. Contact: hello@theflowbrief.com.

• Account data: name, email, credentials, preferred language.

• Usage data: articles and tools visited, saved responses, anonymized product telemetry.

• Technical data: IP address, browser and device type, session identifiers.

• Communications: support messages and correspondence with us.

• Subscription data: plan status, billing history (payment data is collected directly by Paddle).

• Providing the service and managing your account — contract performance.

• Processing subscriptions and billing (via Paddle) — contract performance and legal obligations.

• Security, fraud prevention, and system maintenance — legitimate interest.

• Service communications (confirmations, important notices) — contract performance.

• Marketing emails — consent, which you can withdraw at any time.

• Product improvement and aggregate analytics — legitimate interest.

• Complying with legal obligations — legal obligation.

We share data only with the following recipients:

• Infrastructure and tooling providers (hosting, database, email delivery, analytics) acting as processors under data-protection agreements.

• Paddle.com Market Limited, our Merchant of Record, for payment processing, subscription management, tax compliance, and invoicing.

• Professional advisers (legal, accounting) when necessary.

• Public authorities when required by law.

We do not sell your personal data.

Some providers may process data outside Chile. In that case we rely on appropriate contractual and technical safeguards to protect your data in accordance with Chilean Law No. 19.628 on the Protection of Private Life.

We retain account data while your account is active and for the time needed to meet legal, accounting, and tax obligations. When no longer needed, data is deleted or anonymized.

Under Chilean Law No. 19.628 on the Protection of Private Life, you have rights of: access, rectification, cancellation, and blocking of your personal data. You may also object to processing or withdraw consent where processing is based on it. You can file a complaint with the Council for Transparency (www.consejoparalatransparencia.cl).

To exercise these rights, email hello@theflowbrief.com. We will respond within one month.

We apply appropriate technical and organizational measures to protect your data: encryption in transit (HTTPS), access controls, and separation of sensitive credentials from application code.

We use essential cookies for session and authentication. We may use aggregate analytics cookies to understand site usage. We do not use third-party advertising cookies.

The service is not directed to children under 16. We do not knowingly collect data from minors.

We may update this notice. We will post the revised version on this page with a new date; for significant changes we will notify you by email or within the service.

For any privacy inquiry: hello@theflowbrief.com.