Refund Policy

You can request a full refund within 30 days of your purchase date. It applies to the monthly and the annual plan (including the founding price), and to a first purchase as well as a renewal, within that 30-day window.

We don't ask for reasons, we don't push partial credits, and there is no "all sales are final".

Two routes, both fine:

• Through Paddle at https://paddle.net, using the email you purchased with. There you can see your payments, manage your subscription, and request the refund.

• By emailing us at hello@theflowbrief.com. We'll handle it with Paddle for you.

Paddle.com Market Ltd is the Merchant of Record for all purchases and processes both payments and refunds. The money returns to the same payment method you used.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Paddle's refund policy: https://www.paddle.com/legal/refund-policy.

We review or forward the request within 1–2 business days. Once approved, Paddle issues the refund and it usually appears in your account within 5–10 business days, depending on your bank or payment method.

When the refund is issued, the subscription is cancelled and Premium access ends. You keep your account, you can still read all free content, and you can subscribe again whenever you want.

You can cancel any time from your account, in one click. Cancellation stops future renewals and you keep access until the end of the period you already paid for. If something went wrong (a duplicate charge, a charge you don't recognise), email hello@theflowbrief.com and we'll sort it out.

Any question about a charge or a refund: hello@theflowbrief.com.